Tuesday, July 29, 2008

What would you do with a buyer like this

OK everyone I have to tell you about a customer of mine.


Now before I start I love all my customers and regulars and NEVER had I had a
problem like this.


This was on my alternate ID with only 7 feedback.


I was selling my daughters last years Gymbo clothes and I state what
condition my clothes are in. SOOOO I have an auction for a Autumn Highlands
skirt, blouse, vest and tights. I said in excellent condition. this means worn
once maybe 2 times at most. now I also have a pair of tights in this listing.
Now EVERYONE knows once tights have been washed they don't look new but they are
still in excellent condition. She got this set for less that $15 that is
including S&H. If you all don't know Gymboree is pricey and this set brand
new would be over $100. 


This is the first email I got from her.


the tights have a lot of wear on the tights.


my response


When tights are worn and washed only one time they
look like that. If you would like to send the whole set back I can reimburse you
the auction. I am sorry I can't give a discount since the final price was only
$11.50.

Thank you

Elizabeth


her next response


what does the final price have to do with the fact
that you didn't mention the piling?  if you pay for the return shipping I
will be more than happy to send the whole thing back.


my response to that



As soon as I receive the set you will get a full
refund.



Sorry for the inconvenience.


Thank You


Elizabeth

her response to that


and who will pay the return shipping? 
Seriously, this is very frustrating. Just forget it.


my response


I will as soon as I receive the set I will reimburse
you and pay the First Class Shipping back to me.


Thank you


Liz


OK this is what I don't understand 2 days later she left a positive feedback
but I haven't received the set or any more responses from her so what am I supposed
to do. I wont give her her money back and let her keep the set because I know
that is what she is wanting because she is a resaler herself.


You know the funny thing is I wasn't mad at the end I just wanted it over
with. I was for sure thinking I was going to get a negative from this lady. I am
wondering if she was going down her list just giving feedback and gave me a
positive without even thinking.

New listing and deign

OK here is a
pair of appliqué pants I did to match Gymbo's Prep Club line. This is my first attempt
to sell my appliqué stuff made from my new embroidery machine on eBay so I am
hoping you all will look and give me some constructive criticism.



http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=260268841674




Here is a pair
of painted shoes on my other ID. I can do 1 infant- 6 toddlers in the canvas
T-Strap or I can do 7 toddlers- 2 big girls in leather. Although the leather are
more expensive.


 


http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=150277017585


Wednesday, July 23, 2008

Emma's Style ~ Daisy Brights

Anni and I got out last weekend to photograph my newest headband collection.





DAISY BRIGHTS!
You will find these on ebay in a few weeks. I will also be putting many of last years's headbands onto ebay next week so make sure you search DQ Boutique for some great deals!

Tuesday, July 22, 2008

Horton goes to School

This is the perfect set for going back to school this fall!

Thursday, July 17, 2008

Back from vacation

Hey everyone I am back from what was supposed to be vacation but have you ever wanted a vacation from your vacation lol. Well I feel like myself again and listed a few things and will be listing more though out the week. Sooooooo thanks for looking.


Wednesday, July 16, 2008

Christmas in July

I am pretty excited to offer this custom set. The set features Olivia the Pig! This set is listed with the group En.Core and their Back to School launch.



Tuesday, July 8, 2008

Sweet As Honey


Emma Saxton has listed
Sweet As Honey OOAK Bows!
Made with ribbon from Offray's Pooh Collection
Click on the "Sweet As Honey" title to view the auction.

Tuesday, July 1, 2008